What it means
IE indicates that the washer did not fill with enough water within the expected time. [LG USA]
Which models?
The cited guidance discusses LG washers generally. We have not verified a list of exact compatible models. Find your full model number and check its manual before following model-specific instructions.
This guide follows LG’s US washer support article. It starts with the two checks LG places closest to the water supply: the taps and the visible inlet hose. It does not ask you to open the machine or remove a filter.
LG notes that the same article was created for many models and that details can differ. If the simple supply checks do not restore filling, use your exact model manual and LG support for the next step.
Low-risk checks
- Check that the water taps are open and the supply hose is connected. [LG USA]
- Check the visible supply hose for a bend or pinch. [LG USA]
Before you try more
- After freezing weather, LG lists a frozen faucet or supply hose as another possible cause. [LG USA]
When to stop
- If the water supply checks do not resolve the error, request service from LG. [LG USA]
Sources
- LG Washer – Troubleshooting An IE Error Code — LG USA, At a Glance; Causes and Symptoms; Try this. Checked 2026-09-24.
Last content update: 2026-09-24. Found an issue? Request a correction.