What it means
IE indicates that the washer did not fill with enough water within the expected time. [LG USA]
Which models?
This guide follows LG’s US washer support article. It starts with the two checks LG places closest to the water supply: the taps and the visible inlet hose. It does not ask you to open the machine or remove a filter.
LG notes that the same article was created for many models and that details can differ. If the simple supply checks do not restore filling, use your exact model manual and LG support for the next step.
Low-risk checks
- Check that the water taps are open and the supply hose is connected. [LG USA]
- Check the visible supply hose for a bend or pinch. [LG USA]
Before you try more
- After freezing weather, LG lists a frozen water supply hose as another possible cause. [LG USA]
When to stop
- If the water supply checks do not resolve the error, request service from LG. [LG USA]
Find your model's manual
Copy the full model number from your washer's label, then enter it on LG's US support site. Open the matching user manual for the controls and instructions specific to that machine.
Find a LG user manual →Other LG washer codes
Match the exact display and brand before choosing a guide. Check the model scope on each page.
LG washer OE guide
LG describes OE as a drainage error on its washing machines. [LG USA]
LG front-load washer UE guide
On the cited LG front-load washers, UE indicates an unbalanced laundry load. [LG USA]
LG front-load washer dE1 guide
On the cited LG front-load washers, dE1 means the door is open or not fully closed. [LG USA]
Sources
- LG Washer – Troubleshooting An IE Error Code — LG USA, At a Glance; Causes and Symptoms; Try this. Checked 2026-10-27.
Last content update: 2026-10-28. Found an issue? Request a correction.