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Samsung washer Ub code: balance the load and choose a next step

Ub points to an unbalanced laundry load. Look at how items are distributed and whether a small load or large tangled items fit your situation.

What it means

Samsung lists Ub as an unbalanced laundry load code. [Samsung US]

Which models?

The cited guidance discusses Samsung washers generally. We have not verified a list of exact compatible models. Find your full model number and check its manual before following model-specific instructions.

This guide is for a Samsung display reading Ub. Match the exact code and model before using the manufacturer’s load or spin instructions. No list of exact compatible models has been verified for this page.

What if Ub returns after you rearrange the load?

Choose the situation that matches what you see. Use your model's instructions for any controls or access steps.

  1. Laundry is tangled or gathered on one side

    Untangle and redistribute the laundry evenly inside the drum. [Samsung US]

  2. The load is small or contains large absorbent items

    Small loads can gather on one side and cause an imbalance. [Samsung US]

    Sheets and blankets can tangle and create an unbalanced load. [Samsung US]

    Find your model's instructions ↓

When to stop

  • If Ub keeps returning, use Samsung's spin troubleshooting guide for further checks. [Samsung US]

Find your model's manual

Copy the full model number from your washer's label, then enter it on Samsung's US support site. Open the matching user manual for the controls and instructions specific to that machine.

Find a Samsung user manual →

Where to find the model number

Match the exact display and brand before choosing a guide. Check the model scope on each page.

Samsung washer 4C guide

Samsung describes 4C as a water fill error on its washing machines. [Samsung US]

Samsung washer 5C guide

Samsung lists 5C among its washer no-drain codes. Water is draining too slowly or not draining at all. [Samsung US]

Samsung washer SUd guide

Samsung uses SUd and the listed equivalent displays for excess suds in the washer. [Samsung US]

Sources

  1. Samsung washing machine information and error codes — Samsung US, dc*, Ub, U6, Ur, UE, 1 Ub, 1U6: Unbalanced Load Error. Checked 2026-10-27.
  2. Samsung washing machine spins poorly — Samsung US, Check your washing machine load size, and the cycle you are using. Checked 2026-10-27.

Last content update: 2026-10-28. Found an issue? Request a correction.